Tag: Management

5 Application Performance Management Tools Every IT Director Should Use (APM Content)

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Modern businesses require modern solutions. Applications have moved from being primarily used for back-office tasks, such as payroll, to the forefront of almost every business. The latest application performance management, or APM, tools are designed to automate diagnostic and action recommendations, which allow IT professionals to shift their focus on the growing technological demands of modern businesses.

The following 5 application performance management tools are designed to save you time from having to constantly monitor and analyze data to keep all applications running at an optimum pace.

New Relic APM

New Relic APM offers an intuitive interface to swiftly access and begin monitoring all applications. When installed, New Relic AMP provides immediate insights into application performance in a simple and user-friendly format. It operates by collecting data based on customizeable parameters, which means you only see the data that’s most important to your business.

Some of the most notable features include:

  • At-a-glance performance monitoring
  • Browsing monitoring to provide insights regarding different user experiences
  • SQL tracking to showcase what statements are responsible for slowing user experiences
  • Critical business transaction monitoring

You can visit NewRelic by going to newrelic.com

AppDynamics

Regarded as an all-inclusive application management platform, AppDynamics continually monitors application behavior and performance. Upon inspection, AppDynamics is able to create customized insights regarding how the performance of your various applications impacts the operations of the entire site, and ultimately business operations. If you wish to have further transparency and knowledge of how each application is affecting the performance and user experience of your business, AppDynamics may be your ideal choice.

Notable features include:

  • Code-level performance diagnosis and problem solving
  • Entire application stacks visualization and monitoring
  • Dynamic and conclusive performance flow maps
  • Real-time performance and business metrics
  • Customized extensions to integrate into third-party tools and platforms

Check out AppDynamics at appdynamics.com.

Foglight

Does your business deal with multiple coding languages while simultaneously handling a combination of physical and virtual services? The more complex a business structure and digital implementation, the greater the need for a well-rounded and conclusive application performance management tool. Foglight effectively manages the performance of various applications, and application languages, to offer detailed insight into how applications are not only affecting user experience, but how its operation is affecting the business.

Features Include:

  • Highly detailed UX perspectives through an intuitive user experience platform
  • Database monitoring and managing from a single platform
  • Digital infrastructure monitoring based on multiple perspectives (user, client, business, etc.)
  • Web-based and custom application monitoring
  • Employee productivity application monitoring
  • Automatic collection and monitoring of user incidents

Visit quest.com/foglight to determine if its services are ideal for the IT environment of your business.

Compuware APM

It’s no secret the modern application landscape is ever-evolving in its complexity and abilities. While this progression means further control and advanced UI/UX platforms, it also means IT directors are facing new and increasingly challenging scenarios. Compuware APM is an all-inclusive solution designed to meet these demands by incorporating a wide array of products and services into its APM tools. By allowing customers to choose a custom solution, you’ll receive comprehensive APM capability without weighing down your servers and desktop with erroneous tools.

Features Include:

  • End-to-end base-level monitoring
  • Production, development and testing tools
  • In-depth user-experience monitoring and analysis
  • Real-time and synthetic enterprise application monitoring
  • Cloud-based application monitoring for private, public or combination cloud applications

You can visit Compuware (Gomez) at www.compuware.com.

BMC Software APM

Regarded as the “APM for everyone,” BMC Software APM offers a fully comprehensive medium for monitoring, diagnosing and correcting application performance. Users may gain insights ranging from end-user experience to code-level diagnostics for ultimate control of front-end and back-end applications. Known throughout the IT community as one of the most powerful tools for implementing solutions and identifying the root cause of failures, this APM tool has made its way into the arsenal of many companies.

Features Include:

  • Potential error alerts, which alerts administrators before issue impact user experiences
  • Catalogue and inform administrators of intermittent and general application slowdowns
  • Minute-by-minute performance analysis
  • SQL statement monitoring
  • Application error isolation
  • Code-level performance monitoring, diagnosing and correcting

Contact BMC by visiting bmc.com to discover if their APM solutions work for you and your business.

There are other providers as well that specialize in certain things, and an honorable mention goes out to Dotcom-Monitor, and Keynote as being companies that also offer good quality solutions.

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Benefits of Application Performance Monitoring

In the realm of application performance management, many business owners wonder what its true benefits are. While the potential benefits of APM are limitless, there are several real-world advantages that not only determine the success of your company, but also the success of your reputation.

Increased Revenue and Sales

 Every business that utilizes eCommerce, either directly or indirectly, must understand the functionality and performance of their applications can determine the level of sales, and ultimately the revenue, of their business. Regardless of how or what applications are used on a site, the availability and performance of these applications is significant. Therefore, maintain your business reputation, and ever-increasing sales, by implementing a powerful APM tool that continuously monitors and diagnoses your application performance.

Website Continuity – What Users Come to Expect

By integrating an application performance management tool into your IT network, your business could experience a 70 percent decrease in downtime. The heart of any business are its IT solutions and services. The role of application performance management solutions is three-fold:

  • APM verifies that the core services of businesses maintain their expected levels of operation and availability
  • Enhances the IT department’s ability to troubleshoot existing problems and identify future issues/errors
  • Promote safe implementation of changes and application adjustments without sacrificing the dependability and performance of your website

In fact, many businesses who implement an advanced-level APM solution experience up to 10 times faster troubleshooting, which translates into a 27 percent decrease in the duration from discovering a problem and implementing a fix.

Enhanced End-User Experiences

 In our highly-competitive marketplace, users expect an outstanding experience each time they access your site. Even if a single application malfunction, this could potentially translate into losing customers. If the problem persists, your business reputation could be officially tarnished in the eyes of end users.

The primary benefit of APM solutions is to continually satisfy your end-users. If they don’t have an enjoyable experience, then they will likely go to your competitor. By implementing an effective APM solution, you’ll increase and maintain user satisfaction. This is the most important element when it comes to maintaining your competitive edge within the marketplace. There are a number of application performance monitoring solutions that are user-centric, which helps to (as mentioned before), keep your end-users happy.

Increased Productivity

 Research has shown that organizations who utilize a powerful APM solution reduced troubleshooting and diagnostic man-hours by up to 59 percent per month. This significant reduction in time spent treating applications means the IT department has more time to implement other vital changes and monitoring. In our competitive world, one less hour spent dealing with troubled applications is one step closer to creating a stable site-wide environment, which directly translates into higher conversions and a happier IT department.

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The Importance of Performance Metrics in Application Management

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When it comes to the performance of your applications, regardless of where they’re hosted, its performance determines not only the efficiency of your entire network, but also the experience had by users. While performance issues are a headache for all IT managers, apps used by customers and/or internal workers must continually operate according to the highest standards. If an application should experience continual issues regarding its performance, you should adopt an effective APM solution capable of creating and monitoring several performance metrics.

Essential Performance Metrics for Application Management

Although there are many different elements you must look for in an APM tool, when it comes to performance metrics there are several specific metric systems utilized to ensure your application continuously runs at its optimum rate. These important performance metrics include:

  • Failures to Reconnect – This metric measures the number of requests made, but were unsuccessful, which is essential to determine how many users are unable to successfully utilize the application. An having a process in place for monitoring application performance is a great way to keep tabs on this.
  • Connection Delay Duration – While the application may connect to its necessary servers and networks, if there is a delay in establishing this connection you may find customers and users abandoning the application, which may result in a drop in revenue or confidence in your business.
  • Current Active Connections – Being able to monitor the number of active connections within any single application ensures your bandwidth matches the server requirements for that particular app.
  • Active Connection Peak Levels – Part of managing the performance of an application is being able to delve into the behavior of the application during its peak traffic moments.
  • Number of Leaked Connections – Leaked application connections occur when a connection to your database is opened and for some reason the application does not close the connection upon completion of its event. Monitoring leaked connections is an important element when it comes to identifying issues and errors within a database and application coding.
  • Total Transaction Count – Monitoring the total number of transactions is one of the most effective ways of managing the overall performance of your applications. Any APM tool should be able to give you these metrics on a real-time basis as well as in overall, or general, reports.

Other application performance metrics you must be continually aware of include:

  • Cache Access Count
  • Beans in Current Use Count
  • Activation Count
  • Passivation Count
  • Number of Open Sockets
  • Backlog Acceptance
  • Total Invocation Count

In addition to monitoring application performance, it’s also important to ensure that your servers are functioning properly and that you’re using a good quality hosting company. If you end up using a lower-tier shared host, it’s possibly that your performance metrics could really suffer. It’s really important to look at how well a hosting company maintains their servers too. For example, when comparing Bluehost and GoDaddy, it appears that Bluehost does a better job of maintaining their servers and keeping things user-friendly, according to WebHostingBuddy. Also, keep in mind that there’s a big difference between shared hosting and VPS hosting, and other tiers of web hosts, so that’s something to consider as well.

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